The SpoofCard site states “SpoofCard allows me to make my calls truly private. I can display any number on the Caller ID, record my calls and change my voice. Whether for business or fun, it is inexpensive and easy to use!” We’re here to take a look at SpoofCard.com and let everyone know what we think after a few months of use. Let’s start off by taking a look at the the sign up/purchase process.
Signing up for SpoofCard is done by visiting SpoofCard.com and clicking on the “Purchase Minutes” link. SpoofCard’s buy page is very straight forward – select your purchase amount, either $10, $20, $40, or $80 worth of call time, enter your credit card information and your email address and your done. Your account is created instantly and your PIN number and toll free access number are delivered to the email address you entered on buy page. We logged in to our email account and found the email with all this information was already there waiting for us.
When we called SpoofCard’s toll free access number and entered our PIN number for the first time, we were surprised at how advanced, yet straightforward, the menu was. To place a call with SpoofCard press 1, to listen to your recorded calls press 2, to purchase more minutes for your PIN 3, and to reach live customer support, between 9am and 5pm EST, press 0. After pressing 1 to place a call, you begin your navigation through the SpoofCard phone menu. The first step is to enter the 10 digit phone number you wish to call followed the by # key. The second step is to enter the 10 digit number you want to show up on the caller id followed by the # key. These are probably the two most important steps! The third step is the voice changer where you can decide if you want to change your voice to a man or a woman, use your normal voice, or test out the voice changer and then listen to your samples. The last step is the call recorder, where you press 1 to record your call or 2 to skip recording. At this point your call is instantly put through! While the menu may seem like a lot of steps to go through, we found that everything can be completed quickly, especially the more you use the service and become familiar with the menus.
In our tests, we found that the voice changer is fun, but not that realistic, as some people may expect. The trick with the voice changer is to change the tone or pitch of your voice when speaking into the phone and then the voice changer voice will sound more realistic. The call quality of our calls through SpoofCard over the past few months has been great. We’ve tested other caller id spoofing services, namely (the old) Telespoof and SpoofTel, where the call quality wasn’t consistently as good as SpoofCard’s. We also found that SpoofCard turned out to be more reliable than the later with no downtime on their access numbers.
One of the best features, in our opinion, is the live customer service during normal business hours. Whenever we needed help we were able to press 0 at the main menu and were put through to a customer service rep at SpoofCards office. We’ve never seen this before with any other caller id spoofing providers. This could be a big help for business customers who may need instant assistance from time to time. SpoofCard also offers email support, with same day or next day turn around time, but we prefer the phone support.
SpoofCard also has a full featured web control panel where you can view your account details, add additional minutes to your PIN, view your call history, playback or download your recorded calls, and even transfer minutes between other Spoof Card PINs. Our favorite feature is the call history where SpoofCard shows you the number you called, the date/time of the call, the length of the call, your spoofed caller id, your voice changer selection, a link to the call recording, and the option to delete the record of the call, for maximum privacy. We found that SpoofCard’s web control panel has more built in options than any other spoofing provider. If you have a lot of calls you can even search through your logs for certain records. We were a little surprised that SpoofCard doesn’t offer a web interface allowing users to place calls from their site, which some other providers do offer, but when we asked them about the feature they said that they are working on it. So we may finally see this in the near future.
SpoofCard Pros: Easy to use, low purchase price, instant account setup, toll free number works from Canada, free call recording, voice changer, awesome web control panel, live telephone support!
SpoofCard Cons: Small “maintenance fee” every few weeks, voice changer could be better.
http://www.spoofcard.com
Update: SpoofCard.com now features a web based call page, allowing you to place calls from the web.
Update 2: SpoofCard can now be used right from your iPhone for placing calls, recording calls, and using the voice changer with SpoofApp and free trial calls are available from the iPhone with OfficialSpoofCard.com’s iPhone web app.
